App Review Submission
To register and distribute an Infotainment application in the Pleos App Market, the app must pass a review. This document explains the preparation before submission, submission items for the review, and post-review management items.
Preparation before submission
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Check and update developer information.
- Before submitting the app, verify that the developer or organization information registered in the Pleos App Market is accurate.
- In particular, the review team should be able to contact the developer at any time.
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Test the app for functionality issues.
- Ensure there are no issues such as app crashes, performance degradation, bugs, broken images, and stretched resolutions.
- In particular, excessive resource usage leading to device performance degradation (overload, increased battery consumption, etc.) is directly related to vehicle performance and may compromise user safety.
- For performance guidelines, refer to Performance and resource-efficient design, including the memory, CPU, and battery sections.
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Check the app's security.
- Ensure that the app does not contain security vulnerabilities.
- Check that the app does not contain malware, viruses, or malicious code.
- For more information, refer to the App Security Guide.
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Verify app information and metadata.
- Ensure that the app's information and metadata are accurate.
- App identification information such as the app name, version name, and category
- Basic information such as the release country, age rating, access permissions, and personal data processing
- Images such as the app package file, app icon, and screenshots
- Service terms or personal data and other privacy policies required for submission
- Ensure that the app's information and metadata are accurate.
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Provide the information required for the review team to check all functionalities of the app.
- Provide an account with access to all functionalities and content.
- If additional elements are required to access in-app content, the review team may request them from the developer.
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Enable the elements required for app operation in advance.
- If your app requires a connection to an external server, please ensure that all necessary components for app operation are activated in advance before submission. This allows the service to be accessible immediately during the review process.
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Ensure that the app is designed with driver safety in mind.
- Vehicle apps must follow the Driver Distraction Optimized design guidelines.
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Ensure compliance with local laws and regulations.
- Ensure that service apps and any products they sell or promote (such as food, medical devices, or services) are permitted in the launch country.
- You may be required to submit supporting documents for the approved content.
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Check whether there is any inappropriate content for the assigned age rating.
- Apps must only display content that is appropriate for their assigned age rating.
- If the app contains content that is inappropriate for its assigned age rating, it may be rejected.
- App Market reviews content age ratings in collaboration with the International Age Rating Coalition (IARC).
- Therefore, the app must undergo IARC review and receive an age classification.
- You must submit evidence of the rating assigned by IARC. Refer to the detailed information on IARC age rating classification.
- Set the target age group for the service accurately and honestly.
- If content with a higher rating than the assigned rating is found during the review, the app may be rejected.
- If the app includes content such as media or games, it may require additional review in the service target country.
- (Example) To release a game in Korea, it must be reviewed by the Game Rating and Administration Committee.
- Apps must only display content that is appropriate for their assigned age rating.
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Submit comments on features that require explanation along with the review notes.
- For a smooth review process, submit a feature usage guide along with the review notes.
Review Submission Items
Submit the app for review through the Pleos App Market Console.
This section explains the items that must be submitted when adding an app and requesting a review through the Pleos App Market Console.
- Mandatory items must be submitted for all apps.
- Optional items should be submitted if they are relevant to the app.
- For conditionally required items, check the conditions in the description before submission.
| Category | Submission Item | Mandatory | Description |
|---|---|---|---|
| App Identification Information | App Management Name | Required | Administrative name used to identify the app - Not displayed in the Pleos App Market |
| Version Name | Required | App version - Not displayed in the Pleos App Market | |
| Basic Information | Country/Region Setting | Required | Select the country/region where the app will be released |
| Package File | Required | APK format, maximum file upload size of 600 MB | |
| Target Platform | Required | Select the infotainment platform: Connect or InfoLINK | |
| Category | Required | Select the category the app belongs to in the Pleos App Market | |
| Age Rating | Required | Select the appropriate age rating for the app's content | |
| Personal Data Processing | Required | Select or enter all personal data processed (collected, used, deleted, generated, linked, transmitted, etc.) by the app | |
| Location Data Usage | Required | Select when using location data such as GPS, maps, user location | |
| App Permissions | Required | Select or enter the functions that the app needs to access | |
| Additional SDK Permissions | Required | If the app uses an SDK that requires permission approval, enter the project ID under My Project > Project Information > Project ID | |
| Promotional Information | Required | Select whether the app sends promotional information via push notifications or SMS | |
| Language-Specific Information | App Name | Required | Enter the app name as it should appear in the Pleos App Market - Must be provided in all languages for the release country or region |
| Privacy Policy | Required | Enter the URL where the privacy policy can be accessed - Must be available in all languages of the service country or region | |
| Location Service Terms and Others | Conditionally Required | Enter the URL where the terms of use for location services and other policies can be accessed - Must be available in all languages of the service country or region [Conditions] 1. Required if 'Location Data' or 'GPS' is selected in Basic Information, or if 'Enabled' is selected in Location Data Usage 2. If there are additional personal/location data policies or terms beyond the required Privacy Policy, enter them as well | |
| Short Description | Required | One-line description displayed below the app name in the Pleos App Market app list - Must be provided in all languages for the service country or region | |
| Detailed Description | Required | Enter a detailed description of the app - Must be provided in all languages for the service country or region | |
| Tags | Optional | Enter keywords useful for searching the app in the Pleos App Market (up to 20 tags) Refer to the App Tagging Guide | |
| App Icon | Required | Must be PNG or JPEG, up to 1 MB, sized 512 x 512 px | |
| Screenshots | Required | Max 8 MB per image / PNG or JPEG format / Up to 8 images [Image size requirements] 2560 x 1380 px 1700 x 1212 px 840 x 121 px | |
| Release Notes | Required | Enter the release notes | |
| Customer Support Information - At least one required | Website | Enter a website URL for customer support The content must be available in all languages of the service country or region | |
| Enter an email address for customer inquiries The content must be available in all languages of the service country or region | |||
| Phone Number | Enter a phone number for customer inquiries The content must be available in all languages of the service country or region | ||
| Review Request Information | Review Notes | Optional | Enter any relevant review information. If necessary, a file of up to 60 MB can be attached |
If any legal documentation, files, or hardware issues occur, the review team may contact you through the designated inquiry channel.
App update management
- Even after an app passes review, developers must continuously update and manage the app to maintain high quality and stable service.
- The Pleos App Market periodically samples and monitors apps, and performs reevaluation and filtering for non-compliant apps.
- In particular, certain apps may be reevaluated, such as apps reported for critical errors or damage, apps left without updates for a long period, or apps that have received multiple reports.
- If reevaluation finds that an app's quality or service condition no longer meets registration standards, the app may be removed from the Pleos App Market.