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App Review Submission

To register and distribute an Infotainment application in the Pleos App Market, the app must pass a review. This document explains the preparation before submission, submission items for the review, and post-review management items.

Preparation before submission​

  • Check and update developer information.

    • Before submitting the app, verify that the developer or organization information registered in the Pleos App Market is accurate.
    • In particular, the review team should be able to contact the developer at any time.
  • Test the app for functionality issues.

    • Ensure there are no issues such as app crashes, performance degradation, bugs, broken images, and stretched resolutions.
    • In particular, excessive resource usage leading to device performance degradation (overload, increased battery consumption, etc.) is directly related to vehicle performance and may compromise user safety.
  • Check the app's security.

    • Ensure that the app does not contain security vulnerabilities.
    • Check that the app does not contain malware, viruses, or malicious code.
    • For more information, refer to the App Security Guide.
  • Verify app information and metadata.

    • Ensure that the app's information and metadata are accurate.
      • App identification information such as the app name, version name, and category
      • Basic information such as the release country, age rating, access permissions, and personal data processing
      • Images such as the app package file, app icon, and screenshots
      • Service terms or personal data and other privacy policies required for submission
  • Provide the information required for the review team to check all functionalities of the app.

    • Provide an account with access to all functionalities and content.
    • If additional elements are required to access in-app content, the review team may request them from the developer.
  • Enable the elements required for app operation in advance.

    • If your app requires a connection to an external server, please ensure that all necessary components for app operation are activated in advance before submission. This allows the service to be accessible immediately during the review process.
  • Ensure that the app is designed with driver safety in mind.

  • Ensure compliance with local laws and regulations.

    • Ensure that service apps and any products they sell or promote (such as food, medical devices, or services) are permitted in the launch country.
    • You may be required to submit supporting documents for the approved content.
  • Check whether there is any inappropriate content for the assigned age rating.

    • Apps must only display content that is appropriate for their assigned age rating.
      • If the app contains content that is inappropriate for its assigned age rating, it may be rejected.
    • App Market reviews content age ratings in collaboration with the International Age Rating Coalition (IARC).
      • Therefore, the app must undergo IARC review and receive an age classification.
      • You must submit evidence of the rating assigned by IARC. Refer to the detailed information on IARC age rating classification.
    • Set the target age group for the service accurately and honestly.
      • If content with a higher rating than the assigned rating is found during the review, the app may be rejected.
      • If the app includes content such as media or games, it may require additional review in the service target country.
      • (Example) To release a game in Korea, it must be reviewed by the Game Rating and Administration Committee.
  • Submit comments on features that require explanation along with the review notes.

    • For a smooth review process, submit a feature usage guide along with the review notes.

Review Submission Items​

Submit the app for review through the Pleos App Market Console.

This section explains the items that must be submitted when adding an app and requesting a review through the Pleos App Market Console.

  • Mandatory items must be submitted for all apps.
  • Optional items should be submitted if they are relevant to the app.
  • For conditionally required items, check the conditions in the description before submission.
CategorySubmission ItemMandatoryDescription
App Identification InformationApp Management NameRequiredAdministrative name used to identify the app
- Not displayed in the Pleos App Market
Version NameRequiredApp version
- Not displayed in the Pleos App Market
Basic InformationCountry/Region SettingRequiredSelect the country/region where the app will be released
Package FileRequiredAPK format, maximum file upload size of 600 MB
Target PlatformRequiredSelect the infotainment platform: Connect or InfoLINK
CategoryRequiredSelect the category the app belongs to in the Pleos App Market
Age RatingRequiredSelect the appropriate age rating for the app's content
Personal Data ProcessingRequiredSelect or enter all personal data processed (collected, used, deleted, generated, linked, transmitted, etc.) by the app
Location Data UsageRequiredSelect when using location data such as GPS, maps, user location
App PermissionsRequiredSelect or enter the functions that the app needs to access
Additional SDK PermissionsRequiredIf the app uses an SDK that requires permission approval, enter the project ID under My Project > Project Information > Project ID
Promotional InformationRequiredSelect whether the app sends promotional information via push notifications or SMS
Language-Specific InformationApp NameRequiredEnter the app name as it should appear in the Pleos App Market
- Must be provided in all languages for the release country or region
Privacy PolicyRequiredEnter the URL where the privacy policy can be accessed
- Must be available in all languages of the service country or region
Location Service Terms and OthersConditionally RequiredEnter the URL where the terms of use for location services and other policies can be accessed
- Must be available in all languages of the service country or region
[Conditions]
1. Required if 'Location Data' or 'GPS' is selected in Basic Information, or if 'Enabled' is selected in Location Data Usage
2. If there are additional personal/location data policies or terms beyond the required Privacy Policy, enter them as well
Short DescriptionRequiredOne-line description displayed below the app name in the Pleos App Market app list
- Must be provided in all languages for the service country or region
Detailed DescriptionRequiredEnter a detailed description of the app
- Must be provided in all languages for the service country or region
TagsOptionalEnter keywords useful for searching the app in the Pleos App Market (up to 20 tags)

Refer to the App Tagging Guide
App IconRequiredMust be PNG or JPEG, up to 1 MB, sized 512 x 512 px
ScreenshotsRequiredMax 8 MB per image / PNG or JPEG format / Up to 8 images

[Image size requirements]
2560 x 1380 px
1700 x 1212 px
840 x 121 px
Release NotesRequiredEnter the release notes
Customer Support Information
- At least one required
WebsiteEnter a website URL for customer support
The content must be available in all languages of the service country or region
EmailEnter an email address for customer inquiries
The content must be available in all languages of the service country or region
Phone NumberEnter a phone number for customer inquiries
The content must be available in all languages of the service country or region
Review Request InformationReview NotesOptionalEnter any relevant review information. If necessary, a file of up to 60 MB can be attached
info

If any legal documentation, files, or hardware issues occur, the review team may contact you through the designated inquiry channel.

App update management​

  • Even after an app passes review, developers must continuously update and manage the app to maintain high quality and stable service.
  • The Pleos App Market periodically samples and monitors apps, and performs reevaluation and filtering for non-compliant apps.
  • In particular, certain apps may be reevaluated, such as apps reported for critical errors or damage, apps left without updates for a long period, or apps that have received multiple reports.
  • If reevaluation finds that an app's quality or service condition no longer meets registration standards, the app may be removed from the Pleos App Market.